FAQ

THE MOST COMMON QUESTIONS

Do you ship internationally?

For more information on international shipping please contact us at info@belugaceramics.com
Are the products oven and/or dishwasher friendly?

Technically yes, all products can be used in the mentioned devices. Although it is highly recommended to wash the products by hand in order to prolong their color and lifespan, especially if the gold is applied. Please note that unglazed surfaces are not 100% stain resistant, if you notice a stain, it can be easily removed with a little warm water and baking soda.
What if the product arrives damaged?

We pack all our products safely, however, if it happens that a product reaches you damaged please contact us within 24 hours of delivery with pictures of the damaged item. After reviewing it, we will get back to you with the best solution.